Privacy Policy

At Render, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your information when you use our services.

1. Information We Collect

Account Information: When you create an account, we collect your name, email address, company information, and contact details.
Financial Information: If you connect bank accounts or accounting software (e.g., QuickBooks, Xero), we collect relevant financial data to provide our services.
Usage Data: We collect information about your use of our platform, such as page visits, feature usage, and system activity.
Communications: If you contact us, we may collect messages or attachments for support and service improvements.

2. How We Use Your Information

To operate, maintain, and improve our platform.
To provide customer support and respond to inquiries.
To process transactions and manage loan servicing activities.
To communicate important updates, offers, and service-related notices.
To ensure security, monitor compliance, and detect fraudulent activity.

3. Sharing of Information

We do not sell your personal data.
We may share information with:

Service providers who help us deliver functionality (e.g., cloud hosting, analytics).
Law enforcement, regulatory agencies, or others if required by law.
Parties involved in a business transfer (e.g., merger, acquisition, financing).

4. Data Security

We use industry-standard encryption, secure servers, and access controls to protect your data.
Relay maintains SOC 2 Type II compliance standards and undergoes regular audits.

5. Your Choices

You can access, update, or delete your account information anytime.
You can unsubscribe from marketing communications via the unsubscribe link in our emails.

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes described in this Policy or as required by law.

7. International Data Transfers

If you are outside of the United States, note that your information may be transferred and stored in the U.S.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
If changes are significant, we will notify you via email or through the platform.

9. Contact Us

If you have any questions or concerns, please contact us at: example@render.com